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Wellbeing. It’s at the centre of everything we do.

Wellbeing means different things to different people.

For some, it’s knowing they’re valued and respected. For others,it’s about being fit and healthy. Wellbeing can be as critical as having a roof over our head, or as vital as feeling independent and free to make decisions about the way we live.

Whatever wellbeing means to you, we’ll take the time to find out, and work with you to achieve it.

To find out how we’ll put your wellbeing at the centre of everything we do, complete the quick enquiry form and one of our friendly and professional team members will be in touch.

How We Work Get in Touch

Quick Enquiry

Enhancing Wellbeing

Client

Having a sense of connection with family, friends, communities and culture is fundamental to wellbeing.

We will work with you to develop a plan to get connected, and stay connected. We can assist you to identify and access services, supports and activities that enhance your social wellbeing.

Client

Feeling valued and respected is not simply being free from discrimination. It’s knowing that others recognise our worth, and value our thoughts and opinions.

We empower people to make decisions concerning all aspects of the services we provide by presenting options and choices every step of the way.

Client

Personal health and safety is critical to our physical wellbeing, whether it’s having a roof over our heads, eating healthy, managing illness or improving fitness.

Your physical health and wellbeing will always be a priority, but we’ll never let it limit your choices or stand in the way of achieving your dreams.

Client

Independence and freedom are at the very heart of our emotional wellbeing. It’s all about purpose and individuality.

Through personalised planning and support, we can assist you to pursue your goal of independence in a range of ways that are as unique and individual as you are.

Michael's Story

Having a sense of connection with family, friends, communities and culture is fundamental to wellbeing.

We will work with you to develop a plan to get connected, and stay connected. We can assist you to identify and access services, supports and activities that enhance your social wellbeing.

Susan's Story

Feeling valued and respected is not simply being free from discrimination. It’s knowing that others recognise our worth, and value our thoughts and opinions.

We empower people to make decisions concerning all aspects of the services we provide by presenting options and choices every step of the way.

Graham's Story

Personal health and safety is critical to our physical wellbeing, whether it’s having a roof over our heads, eating healthy, managing illness or improving fitness.

Your physical health and wellbeing will always be a priority, but we’ll never let it limit your choices or stand in the way of achieving your dreams.

Carly's Story

Independence and freedom are at the very heart of our emotional wellbeing. It’s all about purpose and individuality.

Through personalised planning and support, we can assist you to pursue your goal of independence in a range of ways that are as unique and individual as you are.

How does it all work?

  • Discover
  • Plan
  • Connect
Right Left

Discover

Whether you’re purchasing customised supports with individualised funding, or you’re accessing one of the broad range of mainstream services we currently offer, our first step is to listen to you and learn about your individual situation.

We’ll take the time to find out about your interests and goals, develop an understanding of needs, and discover what wellbeing means to you.

Plan

Once we have a thorough understanding of your individual situation, we’ll work with you to develop a plan to enhance your wellbeing. Your plan will establish your interests and goals, and identify the services, supports and activities you require to achieve them.

Since our promise is to put your wellbeing at the centre of everything we do, we’ll make sure your plan provides every possible opportunity to make your own decisions and exercise choice and control.

Connect

With your plan in place, we’ll work with you, your family and carers to put you in control of the care and support you receive.

We’ll connect you with the services, supports and activities that will assist you to enhance your wellbeing and achieve the goals identified in your plan.

Types of Support

Right Left

1

Accommodation and tenancy assistance

Assistance provided to guide, support, or undertake on your behalf, activities to ensure you obtain or retain appropriate accommodation

  • assistance with finding accommodation
  • assistance with tenancy obligations

2

Life stages, transitions and supports

Short to longer-term support that focuses on strengthening your ability to coordinate supports and assisting you to live at home and participate in their community.

  • budgeting
  • coordination of complex supports
  • dealing with and resolving crisis situations
  • life/transition planning
  • mentoring and peer support

3

Accessing and maintaining employment

Support to enable you to find and/or retain employment in the open labour market, or to work in specialised and supported work environments.

  • assistance to transition from school to work
  • on-the-job training and support in the open job market
  • specialised assistance to gain employment in the open job market
  • specific disability-related employment readiness training
  • assistance in specialised (supported) employment

4

Support with daily personal activities

Assisting you with personal tasks of daily life to develop your skills to live as independently as possible. Support can be provided in a range of environments including in your own home.

  • assistance with self-care activities
  • assistance with personal domestic activities
  • assistance with decision making, daily planning, budgeting

5

Assistance with travel / transport arrangements

Provision of transport to enable participation in community, social, economic and daily life activities when you are unable to access alternative forms of transport.

  • specialised transport to school/educational facility/employment/community
  • Taxi and other transport fares

6

Assistance with behaviour support

Assisting you, your family and support persons to identify behaviours of concern and to design and undertake specific positive support strategies.

  • behaviour support/ management plan
  • group therapy, family group therapy
  • intensive behavioural intervention support
  • training for carers and others in behaviour management strategies

7

Development of daily living and life skills

Individual or group training and development activities undertaken by you or a carer to increase your ability to live as autonomously as possible

  • group based training / skills development in daily personal activities
  • life and personal skills development
  • numeracy, literacy, money / financial management skills development
  • social skills development
  • training for carers
  • training in planning and plan management

8

Maintenance and household tasks

Supports to enable you to maintain your home environment by undertaking essential household tasks

  • delivered meals
  • house and/or yard maintenance
  • house cleaning and other household activities
  • linen service

9

Management of funding for supports

Support to strengthen your ability to undertake the tasks associated with the management of your plan and supports

  • financial management of your plan
  • setting up arrangements for and making payments to providers
  • expense claims processing
  • development of monthly statements
  • claiming for payment from DisabilityCare Australia
  • financial intermediary services

10

Participation in community and social activities

Assisting you to participate actively in community, social and civic activities by developing and enhancing your skills and providing you with supports during these activities.

  • assistance to access community, social and recreational activities individually
  • development of skills for community, social and recreational participation
  • centre-based group activities
  • community-based social and recreational activities

11

Physical wellbeing activities

Support to promote and encourage physical wellbeing, including exercise and physical activities and healthy diets.

  • dietician consultation and diet plan development
  • dietician group sessions
  • exercise physiology
  • exercise physiology in a group
  • gym or aquatic centre membership
  • personal training

12

Independence in travel and transport

Skills development to enhance your ability to travel and use public transport as independently as possible.

  • mobility training
  • public transport training and support
  • specialised driving training and testing

1

Accommodation and tenancy assistance

Assistance provided to guide, support, or undertake on your behalf, activities to ensure you obtain or retain appropriate accommodation

  • assistance with finding accommodation
  • assistance with tenancy obligations

2

Life stages, transitions and supports

Short to longer-term support that focuses on strengthening your ability to coordinate supports and assisting you to live at home and participate in their community.

  • budgeting
  • coordination of complex supports
  • dealing with and resolving crisis situations
  • life/transition planning
  • mentoring and peer support

3

Accessing and maintaining employment

Support to enable you to find and/or retain employment in the open labour market, or to work in specialised and supported work environments.

  • assistance to transition from school to work
  • on-the-job training and support in the open job market
  • specialised assistance to gain employment in the open job market
  • specific disability-related employment readiness training
  • assistance in specialised (supported) employment

4

Support with daily personal activities

Assisting you with personal tasks of daily life to develop your skills to live as independently as possible. Support can be provided in a range of environments including in your own home.

  • assistance with self-care activities
  • assistance with personal domestic activities
  • assistance with decision making, daily planning, budgeting

5

Assistance with travel / transport arrangements

Provision of transport to enable participation in community, social, economic and daily life activities when you are unable to access alternative forms of transport.

  • specialised transport to school/educational facility/employment/community
  • Taxi and other transport fares

6

Assistance with behaviour support

Assisting you, your family and support persons to identify behaviours of concern and to design and undertake specific positive support strategies.

  • behaviour support/ management plan
  • group therapy, family group therapy
  • intensive behavioural intervention support
  • training for carers and others in behaviour management strategies

7

Development of daily living and life skills

Individual or group training and development activities undertaken by you or a carer to increase your ability to live as autonomously as possible

  • group based training / skills development in daily personal activities
  • life and personal skills development
  • numeracy, literacy, money / financial management skills development
  • social skills development
  • training for carers
  • training in planning and plan management

8

Maintenance and household tasks

Supports to enable you to maintain your home environment by undertaking essential household tasks

  • delivered meals
  • house and/or yard maintenance
  • house cleaning and other household activities
  • linen service

9

Management of funding for supports

Support to strengthen your ability to undertake the tasks associated with the management of your plan and supports

  • financial management of your plan
  • setting up arrangements for and making payments to providers
  • expense claims processing
  • development of monthly statements
  • claiming for payment from DisabilityCare Australia
  • financial intermediary services

10

Participation in community and social activities

Assisting you to participate actively in community, social and civic activities by developing and enhancing your skills and providing you with supports during these activities.

  • assistance to access community, social and recreational activities individually
  • development of skills for community, social and recreational participation
  • centre-based group activities
  • community-based social and recreational activities

11

Physical wellbeing activities

Support to promote and encourage physical wellbeing, including exercise and physical activities and healthy diets.

  • dietician consultation and diet plan development
  • dietician group sessions
  • exercise physiology
  • exercise physiology in a group
  • gym or aquatic centre membership
  • personal training

12

Independence in travel and transport

Skills development to enhance your ability to travel and use public transport as independently as possible.

  • mobility training
  • public transport training and support
  • specialised driving training and testing

Supporting people, strengthening communities

For more than 30 years, New Horizons has been providing innovative services which support individuals, strengthen communities and enhance wellbeing.

We assist people to find and maintain accommodation, seek meaningful employment, manage day-to-day tasks, develop  skills, establish support networks, and participate in the community. Our services cover aged care, disability  services, employment, Indigenous support, homelessness, mental health and social enterprise.

It’s the diversity of experience makes the difference. When customers choose us, they’re choosing a provider that understands their needs and brings a wealth of knowledge to the table.

New Horizons on Get in Touch

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